How to get an appointment

Your GP or another health professional can refer you.

Changing or cancelling your appointment

To change a first appointment: 020 7188 8874

To change a follow-up appointment: 020 7188 2491

Before your appointment

Please bring:

  • your appointment letter
  • a list of medicines you are taking

During your appointment

Your appointment may be:

Your face-to-face appointment

Please arrive 15 minutes before your appointment.

You'll see a doctor or specialist nurse at your face-to-face appointment. We may need to do some tests to check your health, including taking blood.

If this is your first appointment, it will take about 20 minutes. Follow-up appointments usually last 10 minutes.

Your phone appointment

If you have a phone appointment, the doctor or nurse will aim to call you at the appointment time. They may call up to 30 minutes before or after. Please have your phone close to you during this time.

After your appointment

Our receptionist will book any follow-up appointments you need.

We’ll write to you and your GP (or the doctor who referred you) with details of what we talked about at your appointment.

Last updated: April 2024

Contact us

For more information, please contact us.

Do you have any comments or concerns about your care?

Contact our Patient Advice and Liaison Service (PALS)

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