How to get an appointment
Your GP or hospital doctor can refer you.
Changing or cancelling your appointment
To book, change or cancel your appointment, including blood tests.
Phone: 020 7188 5900
Please call us if you're running late for your appointment as it may not be possible for us to see you.
You can also visit the DrDoctor website and select 'self-triage'.
Before your appointment
Please bring a list of any medicines you are taking to your appointment.
During your appointment
Your appointment may be:
You'll be told when your appointment is booked.
If your appointment is face-to-face, please arrive no more than 20 minutes early. Please do not bring anyone with you, unless you are coming with a carer.
We may discharge you back to the person who referred you if you:
- do not come to your appointment
- tell us you cannot make your appointment
Your appointment may take up to 3 hours.
When you arrive our receptionist will check you in. You may see a nurse and have a blood test. The nurse may also:
- take your blood pressure
- take your pulse
- weigh you
- ask you for a urine sample
This can happen before or after you see the doctor.
We allow 30 minutes for a new appointment and 20 minutes for a follow-up appointment. We may decide you need more or less time.
Your appointment may not always start on time because of this. We aim to see you within 1 hour of your given appointment time.
After your appointment
If you need a follow-up appointment we'll discuss this with you at your appointment. A letter will be sent to you and your GP.
If you're experiencing a flare of your condition or need some urgent rheumatology clinical advice, please visit the DrDoctor website and select 'self-triage'. This is for existing patients only.
Last updated: 29 September 2022