Appointments

Your appointment may be:

• face-to-face at our clinics
• by telephone

How to get an appointment

Your GP or other health professional can refer you.

Changing or cancelling your appointment

Phone: 07796 709984 or 07912 488746

Before your appointment

During your appointment

You'll see a doctor or specialist nurse.

We may perform some tests, including scans and biopsies on the same day.

We'll tell you if you need further tests and investigations and arrange a date for them.

After your appointment

We'll send a letter to your GP with details of the appointment and treatment plan.

We'll book a follow-up appointment if you need one.

Your skin cancer key worker

If you are diagnosed with skin cancer, you'll have a nurse specialist to support you as your key worker.

They'll meet with you and tell you who to contact if you have any concerns between appointments.

Your key worker will:

• provide information and emotional support during your treatment and for as long as you need afterwards
• speak to you and your family (if you want) about your type of cancer, treatments and side effects or symptoms
• give you written information to support what you are told and contact details in case you need to ask any more questions
• offer practical help, for example arranging extra support at home
• communicate between members of your family or within your treatment team
• give you information about support groups and other organisations

Your patient tracker

A patient tracker is a non-medical coordinator who organises your care with us from your first appointment.

Your patient tracker will:

• help you with non-medical queries and arrange investigations that you need
• book future appointments and any treatments needed
• contact you at home with details about investigations and treatments if this information is not available at your clinic appointment
• keep your doctors and nurse specialist up to date about your care