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Dental psychology service

Treating psychological difficulties that impact on dental care

Coronovirus: dental psychology service update

Due to increased demand on the hospital due to the COVID-19 pandemic we are having to make significant changes to our services.


We are unable to offer any face to face appointments or new assessments at this time. We apologise if you have been affected by this – but rest assured, you are not forgotten. Our service will be in touch with you to restart sessions or arrange a new assessment with our team once normal service resumes.

If you have any questions, you can contact us directly on:

If you have a dental emergency, the Acute Dental Care (ADC) department based at Guy’s Hospital remains open for emergency conditions, such as dental infection, bleeding and trauma. The department is open between 9am–5pm and will prioritise the urgency of conditions based on daily capacity using a triage system.

Please note that our service does not provide a crisis service for patients. However if you require urgent medical or emotional support, please attend your nearest 24-hour accidence and emergency (A&E) department, or your GP.

For 24-hour emotional support, please call SLAM 24-hour mental support line 0800 731 2864 or the Samaritans on 116 123.

Or visit the website.


The dental psychology service provides a service to departments across the dental hospital at Guy’s Hospital – with particular input to the departments of sedation and special care dentistry and oral medicine. We are a specialist service that identifies, assesses and treats psychological difficulties that impact on dental care, treatment and outcomes.

We aim to provide timely and evidence-based assessment and treatment.


The team offers a range of services in support of dental and oral care including:

  • psychological assessment for issues related to oral and dental care
  • cognitive behavioural therapy (CBT) for dental/medical fears, particularly for patients who cannot accept dental treatment due to anxiety or need to be treated in a hospital environment owing to complex medical or dental conditions
  • gag-reflex management
  • psychological interventions for individuals with chronic orofacial pain (including burning mouth syndrome, trigeminal neuralgia, temporomandibular dysfunction/TMD) and other oral medicine conditions including those of an auto-immune nature (eg Sjörgren’s/Behçet’s)
  • suitability assessment for orthognathic surgery.

The service has strong academic links with King’s College London (KCL) and plays an active role in teaching, training, research and dissemination to advance knowledge and practice in psychology applied to dentistry.



Tel: 020 7188 6074