Coronavirus: Harrison Wing update
Our services are open and safe to attend, even during the lockdown. If you've been invited for an appointment, it's important that you still come in.
All scheduled face-to face appointments at the Harrison Wing and blood tests during the four-week lockdown period (Thursday 5 November to Wednesday 2 December) will go ahead as planned. Please attend your appointment. The national restrictions allow travel to and from the hospital for your appointment
We have put measures in place to make sure Harrison Wing is a safe environment, and social distancing is maintained at all times. Staff wear personal protective equipment (PPE), and you will be requested to wear a face mask when you arrive at the hospital. Hand gel is readily available.
Find out how we are keeping our patients and staff safe.
Blood and vaccine appointments
Please attend in person. You will be asked if you prefer a telephone consultation or video consultation for future review appointments.
Review appointments (with doctor or senior nurse)
Most review appointments will be virtual (video or telephone) unless we have asked you to attend in person. We recommend that, where possible, you opt for a video consultation as this offers the opportunity for better communication.
We use the Attend Anywhere website for video consultations.
You will need to have access to a smartphone or computer with a webcam, and have a good internet connection. For full details, please read the Attend Anywhere patient information leaflet (PDF 401Kb).
- Harrison Wing virtual waiting room – please join the waiting room on the date and time of your video consultation. Please only use this link for your appointment, if you need to speak to us at other times, see the contact information below.
How to contact us
We are here for you and can arrange to see you in person if necessary. If you are feeling unwell, worried about symptoms or wish to discuss a change of treatment, let us know and we will call you and arrange a face-to-face review.
Book or change an appointment
If you are already a Harrison Wing patient and need to book or change an appointment, please call our reception team.
Harrison Wing pharmacy
If you have run out of medications, please contact the Harrison Wing pharmacy.
Harrison Wing nurses
Harrison Wing medical secretaries
For non-urgent medical enquiries
Please email the nurses at firstname.lastname@example.org with your:
- patient number (if you know it)
- date of birth
- full name
- reason for contacting us.
- Monday, Tuesday, Thursday and Friday: 8.30am-6pm
- Wednesday: 12 noon-7.30pm
Find out more about the HIV treatment and prevention research studies being carried out in the department.
You can contact our research team on:
Harrison Wing has delivered specialist care for people living with HIV since 1993, and currently looks after over 3500 individuals. We were previously based in the Lambeth Wing at St Thomas’ Hospital, but moved to our new home in the Southwark Wing at Guy’s Hospital in July 2017.
Over the past three decades since, progress in HIV treatment has been enormous and this is now a manageable long term condition. Our primary aim is to support people to live well with HIV.
Harrison Wing is for people who have already been diagnosed with HIV. If you would like a HIV test, please contact out sexual health service at Burrell Street.
Patients can self refer to our service, or can be referred via a GP or healthcare professional.
Referrals to our service
We are always happy to accept new patients. If you are not yet registered with us as a patient, but would like to attend the Harrison Wing you can self-refer to our service.
To self refer you can walk in anytime that the department is open. You will need to complete some paperwork so we can register you as a patient. You may be able to see a nurse for your initial assessment at the same time but this is not always possible. You can also call the medical secretaries on the number below to arrange an appointment if that is more convenient for you.
Patients can also be referred by health care professionals, including GPs.
To refer to the service, please contact our medical secretaries:
Tel: 020 7188 2662/3
Specialist HIV services
We offer the following specialist services by appointment:
- antenatal clinic (with specialist midwife)
- dietetic services
- email clinic for patients with stable HIV
- emergency clinic (daily)
- hepatitis co-infection clinic for patients with hepatitis B and C co-infection
- HIV pharmacy clinic
- metabolic clinic
- neurocognitive clinic
- newfill clinic for facial lipoatrophy
- renal clinic for patients with HIV and kidney problems
- physiotherapy service
- treatment advice clinic for highly treatment experienced patients
- tuberculosis clinic
- women’s clinic
- young adult clinic for patients aged 18-25.
For sexual health services, please visit our Burrell Street service.
Health professionals available at the Harrison Wing
- clinical nurse specialists
- health advisors/counsellors
- patient representative
HIV specialist community nursing team
Our HIV specialist community nursing service supports patients living with HIV in the community. We can see you either at your home, local hospitals (St Thomas' Hospital, King's College Hospital or University Hospital Lewisham) or any other location that is appropriate for you.
Emotional and psychological support services
We offer a range of psychological support services and work closely with community services and voluntary organisations to provide holistic care and patient support.
- short-term counselling for newly-diagnosed HIV patients and their partners
- assessment and referral to the mental health team (including psychiatry and psychology services)
- referral to community based Clinical Nurse Specialists
- referral to voluntary support organisations
- support with risk-taking behaviour including drug use and chemsex.
For further information or advice about the service, please contact the health advisor team on 020 7188 3517/7707 or email email@example.com
Download a leaflet about the specialist sexual health counselling service available at Burrell Street and Lloyd Clinics (PDF 74Kb).
Our patient representative is available to provide peer support to patients. She provides advice and information regarding living well with HIV, as well as information regarding available welfare benefits and financial assistance.
Tel: 020 7188 2617
Information for GPs and other healthcare professionals
We are very happy to be contacted by GPs and other health care professionals for information about the following:
- clinical queries
- queries about HIV drugs and interactions
- information or queries about testing your patients or giving positive HIV results to your patients.
To contact us please email: firstname.lastname@example.org. You can expect a response within two working days.
You can also telephone 0207 188 2662/3, and our medical secretaries will organise for someone to contact you within 24 hours.
If you are calling regarding an urgent query, there is a consultant available 24 hours a day, who can be contacted via the hospital switchboard.
Referrals to our service
Patients can self refer to our service, or can be referred by a GP or other health professional using the email/telephone number above.
If you have referred a new patient to our service, they will be offered an appointment with our nursing team within 2-4 days. If a patient is unwell, we would aim for them to be reviewed on the same day by our medical team.
Feedback to GPs
We encourage patients to give permission for us to communicate with their GPs.
If we see a patient that you have newly referred to us, we will let you know when your patient is booked to see us and you should receive a letter after they have had their appointment. Please feel free to contact us for any further information.
For patients whom we review in our routine outpatient clinics, we aim to write to GPs on at least an annual basis, or if any changes are made to an individual's care plan or medications.