Online booking service

Book your appointment online

We offer a variety of sexual health and contraception services that you can book online. To book, please click on the service you require at the clinic you wish to visit.

Your slot is for a specific service. You will be seen by a member of staff with the appropriate skills for what you have booked. Therefore please make sure you choose the correct service you require.

In order to run the appointment system efficiently, we have to allocate a set time for the visit. While we aim to see people as close to the appointment time as possible, due to the nature of our services we can’t always guarantee this.

When you arrive please inform reception that you have an online appointment and show your SMS (text) confirmation. Please check in 15 minutes prior to your scheduled appointment time.

Service options available

If you are not able to book an appointment for any of the services listed below, you are welcome to walk-in to any of our clinics.

  • Testing for sexually transmitted infections

    This service is designed for individuals who have no symptoms.  

    You can order a ‘Test at home’ kit or pick one up at one of our clinics. This service tests for HIV, Syphilis, Gonorrhoea, Chlamydia, Hepatitis B or C.

    Individuals with a positive or reactive test can then book to see us for treatment or further testing.

    If you require further assistance or advice then please book an appointment in one of our clinics. Please note that this appointment is for patients without symptoms.

  • Emergency contraception

    Estimate your risk of falling pregnant.

    You will be shown the nearest clinics with appointments and/or a walk-in service. Please send the results to your email/mobile so we can review them with you in clinic.

    If you are estimated to be ‘high risk’ of falling pregnant, you can book an appointment for either the copper IUD or the ulipristal acetate pill. If you are estimated as ‘low risk’, you will directed to one of our walk-in clinics or a pharmacy for the levonorgestrel pill. Please note that the walk-in clinic can also provide you with support for starting ongoing contraception during your visit.  

    Please be advised, the copper IUD is 10 times more effective than the best emergency contraceptive pill and provides ongoing, hormone-free contraception for up to 10 years, so please consider this when making your selection.

    If you are having difficulty with the calculator, or are ‘high risk’ and unable to find an appointment, please come to a clinic and speak to the team at reception about the possibility of being seen urgently. 

  • Symptoms or signs of an infection

    There are some symptoms and signs that are associated with sexually transmitted infections. This may be discharge, pain passing urine, abnormal bleeding, lumps, bumps and rashes. If you have any of these symptoms, please book an appointment to see us.

  • Treatment of diagnosed infections

    We have appointments to treat patients diagnosed with a sexually transmitted infection.

    These appointments are not for patients with anogenital warts or herpes.  If you have one of these infections please book a ‘Symptoms or signs of an infection’ appointment above or walk-in to the service.

    If you book this appointment you need to bring proof (text message, letter) that you are eligible for this service.  

    When booking, please name the infection in the booking information box.

  • Partners of those with diagnosed infections

    This is if you have been told that you have been in contact with a sexually transmitted infection.

    The appointments are not for contacts of genital warts and/or herpes.

    This option is not suitable if you want to see a doctor or want to be examined for symptoms.

    The symptoms of potential concern are:

    • Abdominal pain
    • Pain during sex
    • Anal pain or discharge
    • Pain, a lump or a swelling in the testicle(s)

    If you have the above symptoms, please walk-in or book a ‘Symptoms or signs of an infection’ appointment in one of our clinics.

    If you book this appointment, please bring proof (text message, letter, contact slip) that you are eligible for this service.  

    When booking, please name the infection in the booking information box.

  • Trichomonas vaginalis (TV) testing

    We are seeing more trichomonas vaginalis (TV) infections that are in black African and Caribbean communities.

    This option is not suitable if you want to see a doctor, nurse, need treatment or want to be examined.

    If you are part of this community or have a sexual contact who is, please book an appointment for testing.

  • Men who have sex with men

    At this appointment you can be vaccinated for Hepatitis A & B and also HPV (warts). You can access PEP, get advice and support about PrEP, have your PrEP monitored, alongside an STI screen if indicated.

    This appointment is not for patients with symptoms or patients on the IMPACT trial.

    When booking, please put ‘MSM’ in the booking information box.

  • Coil fitting IUD/IUS

    The coil (Intra-Uterine Contraceptive Device (IUD) or Intrauterine system (IUS)).

    An IUD is a small plastic and copper device that is put into your womb. It releases copper to stop you getting pregnant.

    An IUS is a small, T-shaped plastic device that is put into your womb. It slowly releases the hormone progestogen to stop you getting pregnant.

    The coil works for five to 10 years depending on the type fitted.

    IUD/IUS appointments at Streatham Hill and Walworth Road are added to the system every Friday at 12 noon. Burrell Street appointments are added at 12 noon every day for an appointment the following day.

    Please note: these appointments are for IUD/IUS fitting and replacement only. If you would like your coil checked or removed, please go to one of our walk-in clinics (please choose ‘stream 2’ when checking in at reception).

  • Implant fitting/removal

    A small flexible rod is put under the skin of your arm which slowly releases the hormone progestogen. It works for three years and stops you getting pregnant.

    Appointments at Streatham Hill and Walworth Road are added to the system every Friday at 12 noon. Burrell Street appointments are added at 12 noon every day for an appointment the following day.

  • Express contraceptive pill service

    We are working with SH:24 for express provision of the contraceptive pill. You will be fast tracked to arrange ongoing delivery of pills to your house. Please note your first delivery might take up to seven days. This visit also includes testing for infections.

    When booking, please put 'Express' in the booking information box.

  • Contraceptive pills/patches/ring/injection

    If you are attending for contraceptive pills/patches/ring or injection, please put the name of the contraception you require in the booking information box.