How do I get an appointment?
We accept referrals from consultants, GPs, physiotherapists and occupational therapists in Lambeth and Southwark and also out of area.
Before your appointment
Your appointment may last up to 60 minutes, so please allow this amount of time for your first visit. Please arrive on time. If you are late, we may not be able to see you, as this can cause delays for patients who have appointments after you.
Please bring any walking aids, splints or orthotics you regularly use and a list of any medicines you are taking.
Please wear suitable clothing as the physiotherapist may carry out a physical examination.
You can bring a relative or friend with you to your appointment if you wish.
Cancelling or changing an appointment
Call us on 020 7188 5094 or email firstname.lastname@example.org. Please give us at least 24 hours notice if you need to cancel or change your appointment.
If you do not come to your appointment and haven't contacted us, we may discharge you back to your referring doctor.
What to expect at your appointment
The physiotherapist will:
- assess how your problem is affecting your life and your ability to carry out your usual activities
- ask lots of questions, watch how you move and touch the symptomatic area
- explain how to manage your symptoms, prevent deterioration, and help you to try and improve your ability to carry out your day to day tasks.
As this is a teaching hospital, students supervised by qualified staff might be involved in your care. It is valuable training for students and does not affect the quality of your treatment in any way, but please tell us if you do not want them to be present or involved. We will always respect your wishes.
After your appointment
The physiotherapist will discuss with you the best way to manage your problem. You may be:
- given advice on how to manage your condition at home
- started on a course of individual physiotherapy
- referred to a physiotherapy exercise group and information class specific to your condition
- referred to hydrotherapy (exercise in water at St Thomas’ Hospital sites)
- supplied with a splint, orthotic, or walking aid.
For all physiotherapy leaflets, please see the physiotherapy patient leaflets page.