Appointments

Your appointment can be:

• face-to-face
• by telephone
• by video call

It can be at:

• one of our clinics
• your home
• another location of your choice

How to get an appointment

You can ask your GP or other health professional to refer you.

You can also refer yourself to our service.

Changing or cancelling your appointment

Please phone the clinic where your appointment will be. You can find out which clinic you're attending from your appointment letter.

• St Thomas' Hospital chest clinic: 020 7188 5811
• University Hospital Lewisham chest clinic: 020 3192 6186
• King's College Hospital chest clinic: 020 3299 6046

Before your appointment

What to expect at your appointment

Your first appointment will take up to 1 hour. 

You'll see a nurse who will:

• ask you questions about your general health
• agree a care plan with you

Our nurse will also ask how you would like us to contact you. We can contact you by:

• text
• telephone
• letter
• follow-up appointment

We won't tell other people about your visit. This applies to everyone, including people under the age of 16.

We'll only pass on confidential information without your permission if we need to protect you or someone else from serious harm. We'll always discuss this with you first.

If you want to know more about confidentiality, please ask one of our clinic staff.

We're a teaching hospital and sometimes students will be in the clinic to learn. We'll ask you if you're happy for them to be at your appointment. It won't affect your care if you prefer not to have them there.

After your appointment

We'll contact you with any test results within 1 week. We'll also give you a follow-up appointment. 

If you have any questions please contact the clinic where you had your appointment.