Dental sedation and special care

How to get an appointment

Your local dentist can refer you.

If you need routine care, you can also self-refer for our free dental care services by undergraduate students.

Once approved for treatment you will be placed on a postgraduate waiting list and a member of the student liaison officer team will contact you to schedule your first appointment.

All following appointments will be booked by our reception team. Because the students are not always full-time, you'll need to be flexible about the days and times of the appointments you can attend. If you think this will be difficult for you, it may be better to seek treatment outside of the Dental Hospital.

Changing or cancelling your appointment

For all first or new appointments, please contact the new patient referral unit.

To cancel or change your follow-up appointment, please see contact us.

Before your appointment

For your first appointment, please bring:

  • a list of any medicines you are taking
  • any information about your medical history
  • your INR booklet if you take warfarin

You may want to bring something to read or listen to while you wait.

During your appointment

Most of our appointments are face-to-face. Some appointments are by telephone and video, before we ask you to come to the hospital.

Please arrive no more than 15 minutes before your appointment.

A dentist or member of our team will see you at your first appointment. We'll:

  • review your medical history, including any medicines you are taking
  • examine your mouth, and you may need an X-ray or tests

Your appointment can take up to 3 hours. If you need any treatment we will arrange a follow up appointment.

The consultant in charge will decide if you are suitable for dental care managed by a student. We'll ask you if you agree to receive treatment from a student. If you do not, we may not be able to offer you non-specialist dental care.

Phone appointment

If you're having a phone appointment, please have your phone on you and make sure you are in a quiet place.

Video appointment

We use Microsoft Teams for video consultations.

If you have a video appointment we'll send you a link by text message to join your appointment.

Please join 5 to 10 minutes before your appointment time. Make sure you are in a quiet place with strong internet connection.

For more information, please see our video appointments page.

After your appointment

After your appointment we'll put you on a waiting list for your next appointment or treatment. We'll contact you when you reach the top of the waiting list. We'll send you a letter and text message with more details.

Contact us

For more information, please contact us.

Do you have any comments or concerns about your care?

Contact our Patient Advice and Liaison Service (PALS)

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