We are conducting many appointments by telephone and using remote monitoring of some medical devices to maintain clinical reviews without attending hospital.
However, some testing and assessments can only be done when attending hospital. If you are asked to attend a face-to-face appointment, it is because we feel this is the best way to deliver the care you need.
Before attending, you will be contacted to check you have not been unwell. If you have any of the following symptoms you should not attend hospital:
- a high temperature
- a new or continuous cough
- a loss of, or change to, your sense of smell or taste.
There will be fewer patients in the department to make sure social distancing is maintained. We are also using the outpatient space at the Lane Fox Remeo Centre at Redhill to increase our ability to see patients whilst maintaining social distancing in the waiting area.
If you have a face-to-face appointment this may be at St Thomas' Hospital or at the Remeo Centre. The team will contact you by letter and telephone to confirm the time and location of your appointment.
If you are unsure if you should attend, or where to attend, please call the outpatient team on 020 7188 3434 or 020 7188 3435