Read our latest advice on Coronavirus (COVID -19)

Sleep disorders centre

Investigation and treatment of sleep disorders 

Due to increased demand on the hospital due to the coronavirus (COVID-19) pandemic we are having to make significant changes to our services which may require cancellation of appointments.We hope to resume a normal service again as soon as possible. 

See our frequently asked questions for further information. 

Patients 

Scheduled appointments

We are attempting to contact all patients with a future scheduled appointment. In some cases we are changing appointments to a telephone consultation, and in certain circumstances, a video appointment. Some appointments may be cancelled without a future date being arranged at this stage. If we cancel your appointment you will remain on our waiting list and we will contact you in due course. Some patients may be discharged back to their GP and we will write to you if this is the case.

If you have not heard from us within three days of your scheduled appointment please email gst-tr.sleepnewpatients@nhs.net if your appointment relates to a new appointment, or sleepoutpatientappointments@gstt.nhs.uk if your appointment query relates to a follow up appointment.

If you are unable to use email or your query is urgent, please call 020 7188 3430 and follow the recorded options. Our phone lines are very busy and there may be a wait for your call to be answered.

Specific advice

If you are an existing patient who has previously been seen in our service and need specific advice from the team, please see below for the appropriate option. Please include your full name, date of birth and Guy's and St Thomas' hospital number or NHS number in any email or phone message, as well as your telephone contact details.

Contact us by email for:

  • clinical advice
  • all queries regarding your appointment or the contact details we have for you
  • any CPAP/APAP equipment faults including mask replacements or home testing devices.

Email:

Telephone 020 7188 3430:

  • if you don't have access to email or our website
  • if you need urgently discuss your clinical condition
  • if you leave a message on this number it may be a few days before we are able to respond to your query.
  • Enquiries related to CPAP or APAP issues

    Including advice, faults and mask replacements.

    Email: cpap.enquiries@nhs.net

    Tel: 020 7188 5220 (please only use telephone if you are unable to use email)

  • Enquiries about the Obstructive Sleep Apnea (OSA) diagnostic (home testing) service

    Inlcuding any enquiries specifically related to your appointment, or to report any fauls or issues with home testing devices. 

    Email: oximetryadmin@gstt.nhs.uk

    Tel: 020 7188 0839 (please only use telephone if you are unable to use email)

  • For medication or prescription enquiries

    In most instances we will have asked your GP to continue to provide ongoing prescriptions for you, and in this case you should contact your GP surgery.

    For enquiries related to specific sleep medications prescribed by us at the sleep disorders centre, please note that we need at least 2 weeks' notice to issue prescriptions. 

    Email: gst-tr.thesleeppharmacistgstt@nhs.net

    Tel: 020 7188 8937 (please only use telephone if you are unable to use email)

  • Enquries related to appointments or administrative issues

    Including DVLA forms. 

    Email: sleepoutpatientappointments@gstt.nhs.uk 

    Tel:020 7188 3430 (please only use telephone if you are unable to use email)

Information for GPs

We are doing everything we can to support GPs and your patients during the COVID-19 pandemic.  Therefore, prior to any referral, we strongly advise that GPs seek A&G via e-RS or Consultant Connect (if it is available in your area). Please note that all of our services available on e-RS are set up for Advice requests.

This will enable the clinical team to review your request and provide an interim treatment plan for ongoing management of a patient. They can also advise/provide clarification regarding a patients test results.

The GP can attach documents to the e-RS advice request, which may include diagnostic results, scanned images (e.g. ECGs).  Providers can also respond with attachments.

Referrals

The sleep disorders centre is currently closed to routine referrals, but this will resume as soon as possible. Please use the e-RS Advice and Guidance service to discuss any patients you feel may need urgent referral during the current time. This may include OSA concerns in key workers who must drive. 

While we continue to vet previously received referrals, there may be a significant delay before seeing your patient. Some received referrals may be declined and appropriate clinical advice and/or signposting given in return. We will inform both the referring centre and the patient in these instances.

If you feel that a referral is absolutely necessary, please refer via e-RS and use the 'defer to provider' functionality for urgent/2WW referrals.  Please attach the referral letter at the point of referral within 24 hrs. For 2ww referrals, please ensure that the patient meets the criteria ahead of referring. Please do not refer urgent patients under 2ww as this will overwhelm the service.

The Trust will vet the referral and either book into a virtual appointment or add the patient to the waiting list if they need a face to face appointment. 

Please do not defer to provider routine referrals. Send the appointment request to the patient so they can do this when they are ready to book.

Please consider this before making any referral as our capacity to see new patients is very limited.

For any training issues or technical assistance with e-RS/Smartcards, please contact your local CSU facilitators or Registration Authority Helpdesk.

Consultant Connect

For SEL GPs, your CCG has commissioned the Consultant Connect service so you can also use this to seek advice.  We are in the process of expanding our Consultant Connect lines – these will be available Monday to Friday, 9am to 5pm and the communication will come via your local CCG bulletins so please ensure you cascade this within the Practice.

Tertiary referrals

The sleep disorders centre is currently closed to routine referrals, but this will resume as soon as possible. For urgent referrals, please contact the administration team (email: gst-tr.gsttsleepreferrals@nhs.net) who will attempt to liaise with the relevant consultant.

While we continue to vet previously received referrals, there may be a significant delay before seeing your patient. Some received referrals may be declined and appropriate clinical advice and/or signposting given in return. We will inform both the referring centre and the patient in these instances. 

Coronavirus

Please visit the main Trust coronavirus (COVID-19) page for more information.

Contacts

St Thomas' Hospital
Tel: 020 7188 8832

Guy's Hospital
Tel: 020 7188 3430

Access guide

Accessibility information about the sleep disorders centre.

""