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Information for patients about student dental care

Providing specialist dental care and training

Undergraduate treatment

Unfortunately, our undergraduate service is not running due to the coronavirus (COVID-19) pandemic. As a result, we will not be accepting new patient self-referrals until further notice. Please accept our apologies. Once the service resumes, our website will be updated the relevant information. Thank you for your understanding during these difficult times.

  • Can I have treatment?

    If you would like free dental treatment by students-in-training, you:

    • must book an appointment during term times, Monday-Thursday beginning at 9.30am or 1.30pm and Fridays 9.30am or 2pm. Each appointment is likely to take 3-4 hours and you may require multiple appointments

    • must be able to come to all your appointments. If you are unable to come to an appointment, an alternative date may not be offered as students have a limited time to complete their treatments
    • if you meet these criteria, you will be given an initial appointment for an examination. This will assess whether you can be treated by students. It is not a consultation for treatment options.

    If you are suitable you will have your treatment planned and will be allocated to a student.

    If your dental needs are not suitable for student treatment, you will need to find a local NHS dentist. Find a local NHS dentist near you.

  • Types of treatments students can provide

    You may be eligible for treatment if you need:

    • routine fillings
    • simple gum treatment
    • limited crowns
    • dentures
    • root canal fillings.

    This service is not suitable if you need multiple crowns and  bridges, dental implants, treatment for complex gum problems or re-treatment of root fillings.

  • Is treatment by a student different?

    Students work slowly so your appointment will take longer and you may need several appointments. However, all students' work is checked at relevant stages, so you can be sure that you are receiving a good standard of care.

  • How can I get an appointment?

    Unfortunately, our undergraduate service is not running due to the COVID-19 pandemic. As a result, we will not be accepting new patient self-referrals until further notice. Please accept our apologies.

    Once the service resumes, our website will be updated the relevant information. Thank you for your understanding during these difficult times.

Acute dental care

The adult acute dental centre clinic is located on the 23rd floor, Tower Wing, Guy's Hospital and is open Monday to Friday. This clinic is for urgent dental care only and will close when it is at full capacity. To attend the clinic please call NHS 111. You will be assessed by a dental nurse and offered an appointment if needed. 

The orthodontic emergency clinic is open between 9am and midday, Monday to Friday. This clinic is only available for patients who have had their appliance fitted at Guy's Dental Hospital. All patients are first assessed by video on Attend Anywhere, and the clinician will book you an appointment in the clinic if you need to be seen. To use Attend Anywhere, you will need a phone or laptop with a camera, and the latest version of Google Chrome. Visit the Attend Anywhere orthodontic waiting room.

The children's dental emergency walk-in clinic is in the dental centre at St Thomas' Hospital and is open between 9am to 11am, Monday to Friday.