Coronavirus: gastroenterology and hepatology update
Due to increased demand on the hospital due to the COVID-19 pandemic we are having to make significant changes to our services, which may require cancellation of many appointments.
It is very important that patients do not travel into hospital unless there is an urgent need.
We are attempting to contact all patients with a future scheduled appointment.
In some cases we are changing appointments to a telephone consultation while some appointments may be cancelled without a future date being arranged at this stage. If we cancel your appointment you may remain on our waiting list or may be discharged back to your GP, who will be informed.
If you have not heard from us within three days of your scheduled appointment, please contact us by email email@example.com.
If you are unable to use email or your query is urgent, please call the following number 0207 188 2491. Our phone lines are very busy and there may be a wait for your call to be answered.
We are only performing emergency endoscopy. Non-urgent endoscopies, including cancer surveillance procedures, will be deferred.
If you are an existing patient who has previously been seen in our service and need advice from the clinical team, please choose the most appropriate option.
For questions or concerns about your medicines, or if you run out of medication, please email our pharmacy helpline firstname.lastname@example.org.
Information for GPs
We are doing everything we can to support GPs and your patients during the COVID-19 pandemic. If you need advice from our clinical team, please use the current advice and guidance channels including e-RS advice and guidance for written communication.
We would encourage you to contact our clinical team through advice and guidance before making a referral. We are vetting all referrals. We will be contacting urgent patients but we are not currently booking routine appointments and so there may be a significant delay before seeing your patient. Please consider this before making any referral as our capacity to see new patients is very limited.