Read our latest advice on Coronavirus (COVID-19)

Our services are open and safe to attend – we are here to help

Coronavirus update: eye (ophthalmology) service update

Our services are open and safe to attend, even during the lockdown. If you've been invited for an appointment, it's important that you still come in.

Coming to the eye department 

The entrance near the eye department by Lambeth Place Road/Evelina London Children's Hospital is now closed. Entry to the eye department is via St Thomas' Hospital main entrance.

We have a range of safety measures at our hospitals and community sites to prevent the spread of coronavirus (COVID-19) and to keeping you safe including measures put in place to maintain social distancing and to reduce the number of patients in the clinic through the use of telephone or video consultations and by increasing the time between appointments.

You are required to wear a face mask in the hospital unless you are exempt. If you are not already wearing your own face covering, masks will be provided when you arrive at our hospitals. Please arrive five minutes before your appointment time and practice social distancing in the waiting areas. When arriving, please answer our COVID-19 questions and use the hand gel when you enter the department.

Patients are given appointments at 30-minute intervals and seating is arranged to meet social distancing requirements. To reduce the spread of infection, we are not currently allowing visitors to adult patients in our hospitals or community sites. There may be some exceptions to this which we will discuss with you on an individual basis.

We will do our best to see and treat all patients within 30 minutes to reduce time spent in the department.

Please do not come to your eye department appointment if you have been asked to self-isolate.

Eye outpatient appointments

We continue to see clinically urgent patients however, routine clinic appointments have been cancelled due to the coronavirus (COVID-19) outbreak. Cancelled appointments have been placed on a waiting list and will be rebooked as soon as the situation allows. The eye doctors have reviewed patients clinical records to make sure appropriate cancellations have been made.

Eye outpatients injection service

It’s important patients requiring eye injections continue their treatment as required therefore we continue to run the eye injection service.

Eye surgery

All routine eye surgery has been cancelled. Cancelled patients have been added to a waiting list and will be rebooked when the situation allows. Immediate sight threatening urgent and emergency surgery is being done when needed. Please note cataract surgery is classed as routine, unless it is an exceptional case.

Eye emergency

The eye emergency service remains open for people with acute eye problems. Before attending, please call 020 7188 4336 for advice from staff to make sure your visit is necessary. The service is open Monday-Friday, 9am-3pm. Out of these hours, eye emergencies will be seen in the main eye emergency department on a walk in basis.  

Existing patient queries

If you are an existing patient in one of the below eye sub specialties and you have a clinical query, you may email the clinicians directly.

GPs and optometrist queries

If you need clinical advice on whether to refer a patient, please use Consultant Connect.

For clinical advice, please use advice and guidance.

You may also call eye emergency on 020 7188 4336 or if out of hours, contact the on call ophthalmologist via the Trust switchboard 020 7188 7188.




For appointment cancellations and non-urgent advice, please ring the eye access centre on 020 7188 8871.


Please visit the main Trust coronavirus (COVID-19) page for more information including the actions we are taking to care for patients and reduce the risk of spreading the infection.