You may see a number of different staff at your appointment, including doctors, nurses, physiotherapists and occupational therapists. It can take up to two hours but within that time you will be fully assessed.
If you need to use hospital transport, then our specialist team of ambulance drivers will make sure you get safely to and from your appointment.
Once at the unit, you'll firstly be booked in by the reception or nursing staff. Then you will have an assessment by a nurse.
This assessment will then be used by the doctor or therapists to see what treatment we can offer. This may mean further investigations, an occupational therapy home assessment or physiotherapy.
We often have nursing and medical students in the clinic who are here to learn about medical care for older people. We will invite patients to help us with teaching. This is always with your consent and does not affect the treatment you receive in the unit.
We also have volunteers in the unit who are available to make a drink and have a chat whilst you're waiting.