Coronavirus: dermatology service update
Due to increased demand on the hospital due to the coronavirus (COVID-19) pandemic we are having to make significant changes to our services which may require us to change some appointments to a telephone consultation, and in certain circumstances, a video appointment. If we have to change your appointment we will inform you to keep you updated with any changes either by telephone, text or letter confirmation.
We are attempting to contact all patients with a future scheduled appointment. In some cases we are changing appointments to a telephone consultation, and in certain circumstances, a video appointment. Some appointments may be cancelled without a future date being arranged at this stage. If we cancel your appointment you will remain on our waiting list and we will contact you in due course. Some patients may be discharged back to their GP and we will write to you if this is the case. For queries relating to:
For adult dermatology if you have not heard from us within three days of your new or follow-up scheduled appointment, please contact us by email: email@example.com.
If you are unable to use email or your query is urgent, please call the following number 0207 188 8884. Our phone lines are very busy and there may be a wait for your call to be answered.
If you are an existing patient who has previously been seen in our service and need advice from the clinical team please see below for the appropriate option:
For clinical advice or prescription queries for medical dermatology:
- please email: firstname.lastname@example.org
- if you are having difficulty obtaining topical prescription and are not able to access our services as normal we may be able to assess you in our flare services. Please also contact us on email@example.com.
Contact us by telephone on 0207 188 7847:
- if you need urgently discuss your clinical condition
- if you don't have access to email or our website
- if you leave a message on this number we will respond to your query as soon as we can.
Nurse telephone appointment booking service
If you're an existing adult medical dermatology patient, you can use this online service to book an appointment time for a specialist dermatology nurse to call you back if you need health advice or would normally attend a medical dermatology clinic for adults at Guy's and St Thomas' NHS Foundation Trust.
- To book a telephone call back please visit the Zesty website
- This is only for adult patients who have attend the dermatology clinic
- Telephone call back service
This is not to be used for
- changing/cancelling or booking appointments
- paediatric patients
- skin cancer patients
- for emergencies
Alternatively, please email firstname.lastname@example.org. If you do not have access to email please call the telephone helpline on 0207 188 87847 and leave a message. Your call will be handled by the most appropriate member of the team.
Frequently asked questions
Our frequently asked questions (FAQs) page has answers to common questions we have received from patients. If your query is not covered in the FAQs please email or call us as detailed above.
We are doing everything we can to support GPs and your patients during the Covid-19 pandemic. If you need advice from our clinical team please use the current advice and guidance channels including eRS Advice and guidance for written communication or Consultant Connect to speak to senior clinician immediately.
We would encourage you to contact our clinical team through advice and guidance before making a referrals. We are vetting all referrals. We will be contacting urgent patients but we are not currently booking routine patients and so there may be a significant delay before seeing your patient. Please consider this before making any referral as our capacity to see new patients is very limited.
Our dermatology department is known as St John's Institute of Dermatology.
John Milton founded St John's Hospital for Diseases of the Skin in 1863. He was a surgeon who suffered from hand eczema so severe it ended his career. His personal experience with skin disease triggered his interest in dermatology.
The hospital was based in several different locations in Soho in the early 20th century. After World War II it occupied outpatient premises in Lisle Street, Leicester Square.
St John's Hospital for Diseases of the Skin moved to St Thomas' Hospital in the mid-1980s. Soon after, St John's was formally renamed St John's Institute of Dermatology.
St John’s remained at St Thomas’ until very recently when the newly refurbished Bermondsey Centre opened at Guy’s Hospital in November 2015. It now sees the institute’s 36 consultants and 25 clinical nurse specialists treating patients with the most challenging skin conditions who come from across the country and the globe.
Self check-in and an electronic patient calling system is now used at the dermatology reception.
These were introduced as part of our programme of improvements within dermatology, lupus and rheumatology services at Guy’s Hospital. Read more in the April edition of the our newsletter (PDF 399Kb).
St John's Institute of Dermatology is one of the world's leading centres for patients with skin disease. We are the largest clinical dermatology department in the UK.
- treat a wide range of skin diseases from common ones to rare and very severe conditions requiring treatments not available elsewhere in the UK
- are an internationally recognised centre of research into skin diseases
- are a postgraduate training centre in dermatology for other health professionals, including dermatologists from all over the world.
- outpatient departments at both Guy's and St Thomas' and the Guy's Cancer Centre
- inpatient beds
- intermediary care and outpatient day care suites
- a dermatology surgery and laser treatment centre
- a Rare Disease Centre for children and adults opening October 2017
- a clinical research area and laboratories.
See the specialties tab to see the services that our department offers.
SKIN, a history
A book telling the story of the world-renowned St John’s Institute of Dermatology has been published to mark its 150th anniversary.
SKIN, a history was written by esteemed health journalist Jeremy Laurance. It documents the first 150 years of St John’s and looks forward to even greater successes over the next 150 years as we lead the way at the forefront of modern medical care.
Community dermatology Southwark
As of 1 April 2018 Guy's and St Thomas’ NHS Foundation Trust, in partnership with King’s College Hospital NHS Foundation Trust and Improving Health Limited, will be providing community dermatology Southwark services. It will manage a wide range of dermatological conditions for patients living in Southwark.
It is a consultant and GPwER (GP with an extended role) led NHS service, commissioned by Southwark Clinical Commissioning Group (CCG).