This page explains what you can expect when you come for your dermatology appointment.
How do I get an appointment
You can be referred to our service by your GP. Please see your GP if you would like to be referred. You must be registered at a GP practice in Southwark.
Once we have received the referral our clinicians can decide how best to treat you. This may include:
- requesting more information from your GP
- offering advice and guidance to allow your GP to manage your skin problem more effectively without you having to come to a clinic
- arranging a face-to-face appointment in the community clinic
- arranging a telephone or video consultation in the community clinic
- a referral to hospital for management of your skin problem.
If you need an appointment with the community dermatology service, you will be seen within six weeks of us accepting your referral.
We hold weekly clinics. Please check your letter carefully before coming to your appointment.
3rd floor, Southwark Wing
Great Maze Pond
London SE1 9RT
Opening times: Wednesday mornings
Download a map to dermatology (PDF 42Kb)
Elm Lodge Surgery
2 Burbage Road
London SE24 9HJ
Opening times: Monday afternoons, Tuesday mornings, Thursday mornings, Friday mornings
Before your appointment
Once your referral has been accepted by the community dermatology service you will receive a letter with the exact date/time and location of your appointment. We will try to call you on the contact details provided on your referral from your GP. If your referral is redirected to the hospital, the hospital will contact you to arrange an appointment.
Please bring to your appointment a list of any current medication you are taking including prescription medication, medicine you have bought yourself and any alternative medicines, for example herbal remedies.
You may also find it useful to bring a list of any questions that you may have for the doctors.
Please be aware, transport to the community clinic is not available, however all locations have full disabled access and facilities.
Changing your appointment
If you need to change or cancel your appointment, please tell us as soon as possible by calling 020 7188 7188 ext 56420 or emailing firstname.lastname@example.org. If you need to contact the outreach clinic at Elm Lodge surgery, Dulwich, please call 0777 6512 899.
Calls can be taken between 9am-4pm, Monday to Friday, excluding bank holidays. If calling out of hours, please leave a message and we will call you back as soon as possible.
What to expect at your appointment
Your appointment could last up to 20 minutes. However, we recommend allowing up to one hour as delays may occur. If your appointment is at Elm Lodge, Dulwich, please can we ask you arrive at the time of your appointment and not before.
While having your consultation, you may be offered additional investigations, such as blood tests, skin samples or minor surgery. Minor surgery will not be performed on the same day as your appointment. An appointment will be booked for you to return to the service.
If we have arranged a telephone/video consultation, every effort will be made to call you as near to the appointment time as possible. If you do not hear from us within one hour of your appointment time please contact us using the following details:
After your appointment
After your appointment we will write to your own GP detailing the outcome of the consultation; you will receive a copy of this letter unless you ask us not to send one.
You will also be advised of any follow-up appointments.
If you need repeat prescriptions or an item which has been prescribed by the community dermatology service, please contact your GP. Details of medication will be included in the letter sent to your GP.
This section lists some resources for clinical management of skin conditions which you may find useful. This does not mean we endorse or accept responsibility for the sites or the information found on them.
See patient information leaflets produced by our dermatology team.