Your appointment with the haemophilia service

Treating patients with inherited or acquired bleeding disorders

How do I get an appointment?

We accept referrals from GPs and other healthcare professionals.

Contacts

  • Changing or cancelling an appointment

    To change or cancel an appointment, please call 020 7188 2781. If you cannot attend your appointment, please call us as soon as possible so we can offer the appointment to another patient.

    Appointments can also be cancelled via email Haemostasis&ThrombosisAppointments@gstt.nhs.uk. Only cancel by email if you are able to provide 48 hours' notice.

  • Clinical contacts

    • Nurses tel: 020 7188 2781 (option 4 for all bleeding disorders)
    • Nurses direct line tel: 020 7188 2790
    • Nurses mobile: 07342 068 628
    • Nurses email: HaemophiliaAdultStaffNurses@gstt.nhs.uk
      Emails to the adult nurses address are picked up daily, Monday to Friday, 9am to 6pm. This is the preferred method of communication for non-urgent clinical queries.
    • Physiotherapist tel: 020 7188 2803
    • Physiotherapist email: stephen.classey@gstt.nhs.uk
  • Home delivery service

    If you need to speak to the home delivery team regarding product requests or delivery, please contact the team.

  • Emergency and out-of-hours services

    If you have an urgent clinical problem outside of normal clinical hours (9am to 6pm, Monday to Friday apart from bank holidays), please call the hospital switchboard on 020 7188 7188 and ask for the on-call haematology registrar.

    We recommend, where possible, patients call the haemophilia centre or the out of hours haemophilia service for advice before going to an emergency department (A&E).

Your appointment 

  • What to expect at your appointment

    At your appointment you will be reviewed by a haemostasis consultant and a member of the allied health professional.

    You will have a blood test and you may also be assessed by the physiotherapist after your appointment with the consultant. Please allow up one hour for your appointment

  • After your appointment

    You will receive a follow up appointment. This will either be a face to face appointment or over the telephone. We routinely write to all medical teams involved in your care after your visit.

    If you do not hear from us regarding your follow up appointment within two weeks, please contact the Haemostasis and Thrombosis Centre.

 

 

Resources

Visit our information resources page for more information about living with haemophilia and other bleeding disorders.

PALS

Our Patient Advice and Liaison Service (PALS) offers you support, information and assistance.

Tel: 020 7188 8801
Email: pals@gstt.nhs.uk

Help us improve our service

Tell us how we can improve our service. Contact the centre using the contact details provided or use the suggestion box (located near the centre’s reception desk).