Frequently asked questions
Please see some answers to common questions we have received during the COVID-19 pandemic.
I have been referred to the service but I have not heard anything
Please call 020 3049 5391 if you have not been contacted by a member of our team.
I am worried that I might have coronavirus (COVID-19)
Please call NHS 111 for advice and support. Please let us know this information when we contact you.
I have symptoms that I am worried about
If the symptoms are related to the condition for which we are seeing you and you need specific clinical advice from our team, please contact us on 020 3049 5391, Monday-Friday, 9am-5pm.
I am on medication prescribed by your team and I am not sure if I should stop them
Do not stop any medication unless specifically told to do so by your clinical team.
My medication is running out and I need a prescription
If the medication is usually prescribed by your GP contact the surgery.