How to get an appointment
You can ask your GP or midwife to refer you to our service, or they may suggest this themselves.
If you are seeing a hospital consultant, they may also refer you.
Changing or cancelling your appointment
To cancel or change your appointment with our team, please call 020 7188 5085, preferably at least 24 hours before your appointment.
If you do not come to your appointment and have not contacted us, we may refer you back to your doctor.
Before your appointment
Please bring your antenatal book to your appointment, if relevant.
It's also helpful if you bring a list of any medicines you're taking, along with details of any previous hospital treatment.
During your appointment
First appointments usually last around 45 minutes. You will see a qualified physiotherapist.
To assess the best options for you, we will first examine you carefully, including an internal examination (for patients with pelvic floor dysfunction).
We will then prescribe a set of pelvic floor exercises, tailored to address your specific problems. We may also prescribe other options, including pelvic floor stimulation, biofeedback, defecation dynamics, bladder or bowel retraining and changes to your lifestyle that may be affecting your pelvic floor dysfunction.
We will give you leaflets and instructions for treatment if they are relevant for you. We will also give you a name and contact telephone number to contact if you have any questions or problems.
As this is a teaching hospital, students supervised by qualified staff might be involved in your care. It is valuable training for students and does not affect the quality of your treatment in any way, but please tell us if you do not want them to be present or involved. We will always respect your wishes.
Because of our close working with the urology, urogynaecology, colorectal and dermatology departments, we are able to refer you to a consultant when needed, for example, if your symptoms have not improved after six months.
Patient information leaflets
For a list of useful leaflets, please see the physiotherapy patient leaflets page.